Benchmarking Initiative


2018 Benchmarking Report 

Through a partnership with Mercury Associates, the National Conference of State Fleet Administrators gathered and evaluated data from 44 fleet management organizations for our benchmarking report, published in 2018. Results from the survey help drive best practices for state and university fleets. It also provides NCSFA corporate partners with key data on providing solutions to their state and university level partners.  

The following are the goals of NCSFA's Benchmarking Survey efforts: 

Goal 1: To inform and educate members with metrics that they can use to improve their fleet programs

Goal 2: Formalize and publish standards of measurement that are relevant to government fleets 

Goal 3: Establish a reference document that will give NCSFA membership the necessary information to leverage with their leadership to modify programs

Goal 4: Increase NCSFA’s prominence and position organization to stand as the source of government fleet metrics

Topics Surveyed Include: 

  1. Fleet Management and Organization Information 
  2. Asset Allocation and Utilization Management 
  3. Asset Acquisition and Disposal 
  4. Fleet Management Safety Repair 
  5. Fleet Fueling Fleet Replacement
  6. Fleet Management Information Technology 
  7. Fleet Cost Charge-back
  8. Fleet Industry Trends, Challenges and Opportunities
  9. And more....

Benchmarking Survey Report Availability

Access to the 2018 report and previous NCSFA Benchmarking studies is available to NCSFA state, university, and corporate members. If you wish to see a preview of the 2018 Benchmarking Survey, you may click the report to your right to see a short sample of the information is covered in the study. 

If you wish to become a member of NCSFA and receive more membership benefits such as this report, please see NCSFA's membership options or contact NCSFA headquarters.